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Reviews

Star Rating:

***** Emergency Water Heater and Plumbing is rated 5.0 out of 5 stars, based on 68 reviews!

  • *****

    Very professional, on time and reasonable pricing. would recommend to everyone. Thank you Mohammed

  • *****

    Great Service and good pricing!! Our water heater was not working on a Sunday afternoon. Called Emergency Water Heater (Muffin the owner) he came in quick and fixed out water heater. I highly recommend these guys.

  • *****

    I had no hot water and went to my basement to check my water heater and it was flooded! I went online and found EWHP and based on the Yelp reviews I called them. After checking their schedule and a quick call back they were here in 15 minutes! They had a new water heater installed in no time and helped me bring some wet items up to dry. Mohammed and his dad are polite, professional and fair. I am so glad they could come to my rescue so quickly and I highly recommend them.

  • *****

    Mohammed and his dad showed up to repair our big oops today and we couldn't be happier! We accidentally drilled a hole in the water main while putting up a new sprinkler controller. Ugh! Thanks so much for your quick response and saving the day!!

  • *****

    No doubt 5 stars. This is a team and business that is very professional and customer service top notch. Their attire is professional and their explanation of what I need, the cost, and there timely response is off the hook. Told me that I needed a water heater after servicing me for a call that I made for I thought was a leak. Bought it, same day service. Thank you very much Mohammed and your partner.

  • *****

    Mohammed is the most nicest guy I met. I never met the man in person, but over the phone he was so professional.

    We had a problem with the temperature of our water everytime we took a shower or just needed hot water. Mohammed responded within minutes and just over the phone he guided us in what to do with our water heater.

    Other yelp bussiness asked for them to take a look at it in person, but Mohammad just needed a picture and walk us through in what to do before he made the decision if he needed to come down to check it out. All along the, "pilot flame went out."

    Thank you so much Mohammed! We will definitely keep in touch again when we need your services. I highly recommend!

  • *****

    Thank you Mohammad. Such a professional and caring plumber. 4 plumbers gave us outrageous prices and one of them forced us to wait for him for three weeks and then 15 minutes before our appointment cancelled it. Mohammad showed up on time, gave us a great price and did his job all without nagging and bit***ing like others. If you are looking for an honest man, this is your guy.

  • *****

    I contacted this business for my leaking-water heater at 2am. Mohammed came out and replaced it with the new one by 2pm. All were done very quickly and in a professional fashion. The price was right and they brought a nice water heater which is same as the unit the Builder installed originally. The oveall cost included modification/replacement of the existing pipes/fittings and hauling the old unit.

    Mohammed and his team were very humble but extremely professional. I really want to share my great experience with other Yelp community members because I believe that the good businesses must be thriving.

    I didn't ask any discount since they did an excellent job and did pay with my check rather than credit card. I strongly recommend this business for all.

    Great jobs!

  • *****

    These guys were fast! I called 10 plumbers before finding their number. Everyone was busy. When I called him he was available and here within the hour I called. I mentioned the yelp add and got 5%off. I'm so happy they came becauSe our water had to be turned off because of a broken valve under our sink. Our 2 year old is sick and we needed our water back on ASAP. Next time I know to call them first. Great service! Problem fixed.

  • *****

    Excellent service . He was able to light the pilot light on a Sunday late afternoon and arrived in -5 minutes . Thank you

  • *****

    Mohammed was quick to give me a call and came over to give me a quote within the hour. He explained what was wrong with the water heater showed us where the rust was and replaced our water heater with a new one at an affordable price. He was done in a couple of hours. Very professional and respectful. Will definately refer him to my friends and call him again for plumbing issues.

  • *****

    This company was extremely professional and responsive. They showed up at 10:00 pm addressed and emergency leak and let us know what time they would return in the morning. They have handled the repair in a professional and efficient manner.

  • *****

    Mohammed responded in just a few minutes, asked a few questions and had us send a few photos. He gave us a quote below what others had already done, and made an appointment for an hour away. He actually arrived a bit early, got to work, and replaced our leaking water heater, removed the old one, gave us a quick tour of the new one, and was on his way. Very reasonable, and very fast! Couldn't be happier with the service and the price.

  • *****

    We checked other water heater folks on Yelp... Mohammed was quick to respond to our questions and provided a fair quote. Unlike others, he was able to respond in just a few hours (instead of waiting another day or two).

    He removed our old water heater (it was leaking) and installed a new one (Bradford White, 50 gallons). Mohammed's price was complete: including new water line (including insulation), gas lines and drain pan.
    Mohammed and his dad are a great team; they worked efficiently and were done in less than 2 hours.

  • *****

    Mohammed moved the heater in a new location and did other work in a timely and professional manner. Makes recommendations where necessary. Quality of work- excellent. I will use his services again in future if necessary. Aiyub A

  • *****

    I called Emergency Water Heater and Plumbing because my pilot light on my water heater would not stay on, so we were taking ice cold showers for 2 days. I spoke with Mohammed, who arrived to my house within an hour. He diagnosed the problem with the water heater and fixed it within 20 minutes. He charged me a very reasonable price. Mohammed was kind, humble and professional. I highly recommend Emergency Water Heater and Plumbing for everyone who needs quick, efficient and cost effective service.

  • *****

    Efficient and speedy service. I would recommend Mohammed for plumbing solutions.

    Five star for excellent customer service.

    Thanks momo.

  • *****

    Awesome customer service!!! Had a Water Heater that was leaking from the top and bottom. Called, and Mohammed responded quickly, and arrived on time. He inspected the unit first to make sure that it really needed to be replaced. Got a few quotes from other companies, and Mohammed's price was the best around!!! Mohammed was fair, and honest from the start. His work speaks for itself, it was quality all around, and you could tell that Mohammed takes pride in his work. Also, it wasn't just the water heater that was replaced, all valves, lines were replaced with high quality parts. The best part was, a pan was placed under the water heater to capture water if a leak was to happen. This is huge, as the water puddle that was caused by the previous leaks we're creeping up high to the dry wall. On time, best price, great work, high quality parts used... HIGHLY RECOMMEND!!!

  • *****

    Mohammed and his team did a great job for us at a reasonable rate. We had a leak in our garage and he was able to come that same day to repair.

  • *****

    Excellent and thorough service for replacing my hot water heater. Called at 9:20am in the morning, phone was answered promptly, and they were at my house by 2:00pm the same day. Doesn't get any better than that. We will use them again for sure.

  • *****

    Mohammad was great !! Came out fast gave us options. We went for replacing our water heater. Mohammad replaced it within 2 hours. Great service...

  • *****

    Awesome! Called them, they had the part we needed and came on by. We found out I needed a new water heater... they went and picked it up and was done within an hr. Great service great price and good people to work with. I will definitely recommend them. Bty we had a very different water heater with hard parts to find.

  • *****

    WOW......MOHAMMED "ROCKS".......I was looking for a quote to replace 3 shower handles because they were leaking....I did the quote thing on Yelp and within 15 minutes I had 4 quotes and Mohammed's was the lowest with the highest ratings on Yelp....I am so glad I picked him.....Mohammed showed up within 2 hours to do my job and he was GREAT.....If you are looking for a plumber MOHAMMED IS THE GUY.....Great customer service and did an EXCELLENT JOB....Thank you so much and my shower loves you too

  • *****

    Mohammed is honest and knowledgeable I called emergency water heater on Saturday night around 10pm.he gave me appointment on Sunday morning.he was on time and also he fix my water heater within an hour and his price was fare.i'm extremely happy with his services.i highly recommend this guy!!

  • *****

    Mohammed went above and beyond expectations! He used his own time to hunt down a part for our water heater on the same day!!! A part that no one was able to get to us until after the new year...they all told us it would be a six day wait and a minimum of $700 for parts and labor. However, Mohammed put in the time and care to work directly with the manufacturer to find a local supplier and he even obtained a warranty authorization number so the part was completely covered!!!! A true example of good old fashioned customer service...caring about our family being without hot water (with visitors!) after being told by others that our only chance was to pay almost $1,500 and replace it if we didn't want to wait six days. With Mohammed's intention and attention we have a perfect water heater for only a small fee to replace the bad burner assembly...within less than a day!!!!!! We highly recommend Mohammed's company, Emergency Water Heater. You will save time, money, and heartache. So grateful for a true professional!!!! Thank you, Mohammed!!!

  • *****

    Mohammed was great. I would recomed him above Lowes or home depot. He is honest. On time , he knows his stuff. He carrys Americicn made products. Hot water tank was installed correctly and cleaned up after. Took away the old tank. Made my Christmas.

  • *****

    Mohammed was great. We had leaky faucet in our bathroom . He gave us same day service and 1 year warranty . Other company's want it to charge us twice the amount. Thank you for help . My go to plumber from now on . Highly recommended.
    - Martin Arnaudov

  • *****

    Mohammad was great, we were having trouble with our home warranty and the person they sent from. AFC 1 tried to rip us off. However, Mohammad saved the day! After 2 days with no hot water. We called this business and he was willing to come out and still help us at 9:00 pm. He was out in the bay area working on 3 jobs but he still offered. We asked if he could come in the morning. He did, his work was great, his personality is a good man, and customers come first. The prices are great. I strongly recommend his business.

  • *****

    Great service, install and price. Called prior to coming. Showed up on time. Cleaned when done.

  • *****

    My water never seemed to be adequately hot, and then after showering in cold water one morning I realized something was wrong with my water heater. I had guests from out of town and knew I needed help fast. I called Emergency Water Heater and Plumbing and was shocked when Mohammed was at my home within 45 minutes - as I expected to wait days for help. He told me I needed a new water heater, explained why, gave me the price and then agreed to come back later in the day to install a new one, as my company and I were headed out for the day. He arrived on time, and made the installation. There was no mess and he was professional, courteous and friendly. Mohammed operates his business the way you wish all businesses were run and I highly recommend him.

  • *****

    I busted my shower faucet while trying to change the cartridge. It was old and funky. Mohammed, replaced all the pipes and fixtures with high quality replacements. His work is outstanding! He was on time, proceeded to complete the work in a timely and professional manner. Mohammed, even offered to return and help me finish the bathroom, if I needed assistance. I am thoroughly impressed with his service. Friendly, professional, great price. Thank you Mohammed.

  • *****

    Amazing same day service! Quite reasonable pricing, recommend him for a good job he did for us!!

  • *****

    It's all about customer service, quality of work, and American made products. This place nails it.

  • *****

    My tankless water heater wasn't working so I called them. Fast response and excellent service. Mohammad fixed the issue and also serviced my other water heaters too. Really happy I called this company. Excellent job done.

  • *****

    Very honest, knowledgeable, safe, fast and clean work.

  • *****

    I have to give this business a 5 star rating. I recently moved into my home, seems to be I have the water heater curse... Lol. First home I purchased, the water heater completely went out within the first month. Years later, my second home purchase, water heater goes out also within the first month! Thankfully I have a home warranty policy... long story short, I contacted my home warranty folks, they were pretty awesome, made arrangements right away for repairs. However, being that it was a Friday afternoon, I wasn't getting a call back from the contactor. I couldn't go the weekend without hot water with two little ones in the household. Due to the circumstances I received approval to search for my own licenced contractor... after several calls to various businesses, Mohammed returned my text very quickly and was at my home replacing my watet heater within 2 hours. Whew! He came through when no one else would. Thanks so much for the help!

  • *****

    Called PGE around 4pm on Tuesday to check on possible gas leak around our stove. When PGE comes out, they check everything that uses gas. They unhooked gas from my stove. No cooking until fixed. Then they checked my water heater. It had worse leak than the stove! Thought I would be without hot water for days. Found Emergency Water Heater & Plumbing on yelp. Mr. Mufin replied right away and was able to come out early the next morning. He found issue right away and fixed it. He was very friendly and knowledgeable. He also explained to us everything that he was doing. Best of all, the price was right! I will definitely call him for any plumbing needs in the future. I highly recommend Mr. Mufin to everyone. Now time for a HOT shower!

  • *****

    Came the same day to look at our water heater. Was hoping it was a simple fix but it turned out we needed a new one. Already knew about how much a new water heater would cost us. He quoted the same price but gave us 10% off since we found him here on yelp. Very professional. Very happy with his service!

  • *****

    I called Mohammed right away about my water heater problem. He highly recommended a water heater that I have never heard of before. It was a Bradford and white water heater which came highly recommended from him and other plumbers. He came out within 4 hours and replaced my water heater. I highly recommend Mohammed and his company for any of your plumbing needs.

  • *****

    Mohammed came out to take a look at my water heater. He was able to diagnose the problem right away (bad thermocouple) and repaired it in a short amount of time. He was very friendly and I feel like he charged me a fair price. Give him a call if you need quick reliable service, especially on the weekend!

  • *****

    In just one word.. fabulous. I had a water heater that failed late one afternoon at my rental property. I called Emergency Water Heater and they were able to accommodate me very quickly. Within a matter of hours, they removed the old water heater and installed the new one. I would highly recommend them, Very knowledgeable, customer service oriented and joy to work with. Thanks once Again!

  • *****

    We're very happy with his work and we'll use his services again. I highly recommend him.

  • *****

    Our shower wasn't just dripping, it was literally like turned on and had a flow. We had to turn off the water totally. I was not happy.
    I found Mohammed here and gave him a call. He came out today and fixed our shower. He explained what he was doing and he was very patient with my questions. Thank you Mohammed for everything!

  • *****

    He responded quickly and was able to fix the issue. He took care of the warranty and contacted them to replace the water heater. Plus he came after 9 pm with no problem. Definitely would recommend him to anyone.

  • *****

    Mohammad saved us. Our tub and toilet started filling up with waste from our upstairs unit and within 45 minutes of calling him he was here and working to get this crap out of our house. Amazing!!!!

  • *****

    Called on a Friday morning for water heater problem. They responded within two hours and fixed the problem within 30 minutes for a fair price. Great customer service.

  • *****

    Mohammed responded quickly and gave me a quote over the phone. He came over the next day and completed the work timely. They even took off their shoes when coming into the house. Highly recommended.

  • *****

    My water heater leaked last Wednesday. I called several companies in the area and no one can come right away or quote me over the phone. I found Mohammed and his company through Yelp and oh boy, the reviews were true! He was quick to quote and his price was reasonable! He came right away. He did a wonderful job installing my new water heater. He cleaned up too! He is the best!

  • *****

    After 12 days working with a plumber with Old Republic I had enough, the old plumber came yesterday and replaced parts and still didn't work, he came back out and said he would have to replace hot water heater, by the time he was able to come back out it would be another week or later, they were busy. Now get this husband had open heart surgery and has to clean his huge chest incision daily and now we have another week or more after 12 days of no hot water. Said forget it, called Emergency Water Heater, they said we can come right now. I said give me time to see if they are going to pay me back for this. Old Republic will refund me for this in 14 days ( I had to use my credit card). I called Emergency Water and Plumbing and they came out in 45 min , new water heater installed in 2 hours. Love them guys. I will refer them over and over , they are also reasonable. They are professionals. Thank you Emergency Water Heater and Plumbing, no more trips 30 miles to use someone's shower.

  • *****

    He came out at 7AM and got the job done within 30 minutes! Couldn't have asked for better service, thank you! :)

  • *****

    I highly recommend these techs . Honest estimated cost to
    complete work was discussed over the phone during first call, unlike other service vendors. No time wasted and no run arounds, tech was straightforward with cost, pricing, warranty, product knowledge. Needed work done and completed in no time. Techs were in time to finish work and best quality heater installed for reasonable price. I called 8 different service vendors but Emergency Water Heater techs were the best quality, most professional, honest, best priced, and knowledgeable workers I've encountered and completed work when needed. Work was completed half the time. If I called other service co, they would still be in the process of sending to check out for estimate. Other service co. would need to send estimator then will schedule another time for repair. No time wasted with Emergency Water Heater Company. Will definitely use them again and highly recommended to others.

  • *****

    After reading many many reviews I am so pleased I chose this company. I just bought my house and had to replace an old water heater. They came out at 4 for a quote. Their not cheap but a fair price. You get what you pay for and this Bradford White is going to last a long time. They were very pleasant knowledgeable and clean vacuumed and swept the whole area. I recommend them to anyone needing this service.

  • *****

    I called Mohammed about a month ago when my water heater pilot light went out. He was so helpful that I decided to go with him when my water heater needed to be replaced. When my pilot light started frequently going out a few days ago, I called. He did a great job the same day. Great peace of mind for my family. Price was very fair. Glad to work with a local business owner! Thanks!

  • *****

    I cannot recommend this company enough. First, I called late on a Sunday evening and Mohammad picked right up. He gave me a quote over the phone. Many others would not do that and even wanted to charge to come out and give an estimate, which would be difficult for me since I am in the Bay Area and the home is in Modesto. After the call, he communicated via text and supplied me with even more information about the water heater he might install. Right off the bat, he had the best pricing out of the 5 places I called, including Home Depot (which was the most expensive!), gave me a great deal, AND came out the very next morning to do the work. Our new water heater was installed by noon. He did a beautiful install. I cannot say enough about this wonderful man who helped us when we were in a real pinch and saved my husband the trouble of having to do it himself. Thank you, Mohammad!

  • *****

    This man drove to my house and fixed our water heater problem, all within 1 hour. Great service and extremely fast response time! Would highly recommend!

  • *****

    Water Heater went Caput today! Urrgghhh called almost everyone in the area and Mohammed was the only one who called me right back and not only did he have the best price, he came out the very same day to install a brand new water heater. He was very professional, fast, and cleaned up and hauled everything away. Definitely recommend Mohammed to anyone with plumbing issues.

  • *****

    Very happy with Mohammed's service, I messaged him in the middle of the night around midnight because of water heater issues and he responded within the hour when nobody else did. He came the next day in the morning, and it turned out I needed a new water heater, he installed it and even left my garage cleaner than how I had it... I would definetly definitely call him again for anything else plumming wise and would recommend him to anybody. Really professional and honest.

  • *****

    Mohammed has done good jobs in my house. I mean good jobs because he installed the water heater in short notice, fixed my 30 years old main water valve and installed a new water softener system. He is always responsive and deliver what he promised in quality works. I will not hesitate to give my recommendation to anyone.

  • *****

    Mohammed did an excellent job replacing our water heater. He was very professional, fair, and fast. We will definitely use his services again.

  • *****

    I got hot water problem for while since i didn't use a lot, but I find out is start to flowing in the garage, when i called few company no one can come today but Mohamed called me and came to after other 3 customer, and did good job so I can use warm water. He is really friendly and professional. I highly recommend his service.

  • *****

    I've used Mohammed a couple times and he's done a fantastic job both times. The first was changing a 10+ year old water heater. He bought and installed a new one and did a great job. The building inspector who I brought in a couple weeks later to check if everything was according to city code was impressed with the job. The second time was to replace a leaky kitchen faucet and other smaller jobs like tightening loose taps and fixing faulty pumps in toilet tanks. The kitchen faucet job was pro - the old one was gone in a jiffy and all the dirt and water that leaked under the faucet was cleaned up. I couldn't have been happier when I seen what a neat job was done. I think he goes above and beyond what he just has to do and cleans and tightens up the loose ends so to speak. Would highly recommend Mohammed for any kind of plumbing job. I hope I don't have to call a plumber again - but if I have to Mohammed is the guy.

  • *****

    Mohamed is honest and reliable. He is very knowledgeable on specific water heater and plumbing. I called him on Saturday morning and he came over that afternoon to fix the problem. I'm extremely happy with his work and will use his services again. I highly recommend this guy!!!

  • *****

    Mohammed did a excellent job replacing our hot water heater. He is very efficient in his work and fast. I would call him for all of my plumbing needs in the future!!!!

  • *****

    My hot water heater was overflowing and I needed a replacement. Mohammed gets 5 stars for his professionalism, honest, and timeliness. He had all of the parts to install my water heater to meet the current codes. He was didn't sell me anything that I didn't need. He was extremely efficient with the install. I'm super happy to receive this type of service and will definitely call Mohammed when I need additional plumbing assistance. Very highly recommend!

  • *****

    I received a fair and reasonable quote for a new water heater . Mohammed was able to install it on the same day. He arrived right on time. He removed my old water heater from the basement and installed the new one even though he had to drain the old one by hauling buckets of water up several steps. I would recommend Emergency Water Heating and Plumbing.

  • *****

    We were leaving on vacation in two days and the water heater went out. Mohammed was the only one who could come out and said he could replace if necessary. He came almost when he said he would but called and let us know he would be ten min late. He checked the water heater. It was bad. He was efficient, measured everything, even was able to work around the awful venting the people who installed my heater did. He is very exacting and when it was done it was clean and tidy as well as put in perfectly. The water heated up right away. It is always nice to watch someone who knows what they are doing and do it right. I felt he was straight forward and honest in his evaluation and cost. I am going to have him again to fix another unit under my sink. Great service!!

  • *****

    Plumbing issue...my husband attempts to unclog a toilet when he got home from work at about 6 pm but no luck...it floods if we utilize any water inside our home. We call our home warranty company (Fidelity), since we bought our home not too long ago. They couldn't get a hold of any of their contracted techs in our area and I only found that out because I called back for status!! It's now 9:40 pm! Low and behold they give me auth to find an outside contractor...and then everyone I called indicating 24/7 isn't really 24/7! AND I GET A HOLD OF MOHAMMED who really is 24/7! (Mind u we have a 2 year old who cannot hold her bladder, so this was an emergency). He was so patient with me as Fidelity kept wanting information to ensure he was legit so I had to keep calling him while he was preparing to leave to our home! Mohammed arrived at about 10 pm...he worked diligently with us and our home warranty company. He figured out the issue...cleared the issue within 2 hours! It's now midnight and my baby can use the restroom!! He's definitely going to be the first call if we ever have another plumbing issue (knock on wood). I would recommend him for anytime of day!!
    Thanks Mohammed!

  • *****

    Great work done by Mohammed. He was on time for our appointment and solved my issue quickly. He even fixed another issue in my house free of charge.

    I felt he was an honest and sincere man. I would trust him in the future with any other plumbing issue I may have. Thanks Mohammed.